Flying Hippo: Building a System Where There Wasn’t One
I joined Flying Hippo as Director of Sales and Strategy. The company had real product and real customers. What it didn't have was a sales motion any rep could run, or a positioning frame the team could repeat in the same words.
We built the inbound delivery team (six people). We rebuilt the offer architecture around recurring retainers instead of project work. We installed HubSpot and won reseller status. We tightened the positioning around a specific client profile and stopped chasing the rest. The founder stopped being the only person who could close.
The result: +$1.5M retainer ARR in six months. That's what happens when a founder stops carrying the commercial load alone and starts working a system the team can run.